VM Review

Discussion in 'Open Forum' started by Abigael, Sep 26, 2017.

  1. Abigael

    Abigael Forum Member

    Assist l received email from fanance team saying that my delay of dispatch is due to incomplete review l should contact my mentor to tell him to complete the forim review. Which l did and he confirmed he had already done it.But no dispatch up to now .l received another mail saying if the Vm review is not done the loan will be cancelled. I need help because my volunteer mentor is saying he has done the review and that button is not there which they use because he already did .l missed my loan the other time after it was full funded now another issue again. Help help.
  2. Senaya

    Senaya Gold Member Volunteer Mentor

    Hello @Abigael , Kindly use the support ticket function to report the incident and ask them to verify if the VM has reviewed your application.

    Also, get in touch with the VM to be sure that he has reviewed it. It may be a bug in the system.

    Abigael likes this.

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