difficult to upload profile picture

Discussion in 'Z Lounge [off topic]' started by Dorothy Boampong, Feb 10, 2017.

  1. Dorothy Boampong

    Dorothy Boampong Gold Member

    Gushh::I Dont Know Why I Found It Difficult To Upload My Profile Picture...Gud Afternoon To All
     
  2. Gab

    Gab Gold Member

  3. Ronny

    Ronny Gold Member Volunteer Mentor

    I have also tried several times in the past but all in vain. I eventually gave up
     
    Last edited: Feb 15, 2017
    Dorothy Boampong and Gab like this.
  4. wana

    wana Gold Member

    I have been trying as well several times, it's failing.
     
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  5. Ronny

    Ronny Gold Member Volunteer Mentor

    How did you manage to upload yours @Gab?
     
    Gab likes this.
  6. Reema M.

    Reema M. Anglophone Liaison Zidisha Volunteer

    Hello - would you try shrinking the photo and try uploading it again? Sometimes the photos are too big (or heavy) to load properly. This should solve the issue.
    Thanks.
     
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  7. Gab

    Gab Gold Member

    Thanks @Reema M. , I too suspected the same but when i tried i still did not manage. When i tried editing the loan page i saw photo but it was still not reflecting on the profile page.
    I will however try it again.
    Thanks so much for your kind assistance.
     
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  8. Gab

    Gab Gold Member

    I still haven't managed @Ronny.
     
  9. Gab

    Gab Gold Member

    I still haven't managed @Ronny.
     
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  10. Isaac Gyapong

    Isaac Gyapong Isaac Gyapong

    Change your Browser
     
    Gab likes this.
  11. Reema M.

    Reema M. Anglophone Liaison Zidisha Volunteer

    Hello - Sorry for the late response. @Dorothy Boampong, @Ronny, @Gab and @wana - Can you please email us the images you are trying to upload? You can mail us at service@zidisha.org. Please address your emails to Laurie or me so that we can have a look. Thanks and sorry for the trouble!
     
    Laurie, Dorothy Boampong and Gab like this.
  12. Gab

    Gab Gold Member

    I finally managed to see the photo, what i did is that changed the properties of the photo and compressed reducing its size (MBs) to (KBs), i tried cropping it out like @Reema M. had advised and it worked.
     
    Laurie and Reema M. like this.
  13. Dorothy Boampong

    Dorothy Boampong Gold Member

    Thanks much@Reema
     
  14. Dorothy Boampong

    Dorothy Boampong Gold Member

    Thanks much@Reema
     

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