difficult to open dashboard of most of Ghanaian borrowers

Discussion in 'Borrower Questions' started by peter Adinkrah, Oct 12, 2017.

  1. Hello zidisha team i am VM in Ghana there a lot of complain of many borrowers that they cannot access their dashboard due to technical error in your system it do not permuted them to open their dashboard .This situation has prevented most borrower not able to accept their loan.i wish to your notice to resolve this situation for Ghanaian borrower.Thank you hope to hear from you
     
  2. Gifty Osei

    Gifty Osei Forum Member

    My invite Emmanuel Ofori. email. ... is having the same problem. His Loan is fully funded but he cant open his Dashboard to accept. The Technical team should kindly help us out. Thank.
     
    Last edited by a moderator: Oct 13, 2017
  3. Senaya

    Senaya Gold Member Volunteer Mentor

    Hello Peter!

    I think you should create a support ticket for this query and cite precisely the affected borrowers that you know of so that the zidisha Team can look into it and resolve the issue.

    Cheers!
     
  4. Julia Kurnia

    Julia Kurnia Director, Zidisha Zidisha Staff

    Hi Gifty, I'm so sorry for the trouble. I see that Emmanuel's loan is now accepted, and I was able to view his dashboard page without error. Please let us know if he continues to have trouble.
     

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